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Questions, answered.
Everything you need to know about booking, pricing and what happens on cleaning day. Still curious? We are a quick message away.
Booking and pricing
How much does a cleaning cost?
Every space is different, so we quote based on the size of your home or business, the service you need and how often you would like us to come. Send us a few details through the quote form and we will reply with a clear, upfront price.
How do I book a cleaning?
Fill out the contact form or call us at (905) 931-1934. We will confirm the details, send your quote and book a time that works for you.
Do you offer recurring cleaning plans?
Yes. We offer weekly, bi-weekly and monthly plans, as well as one time cleans. Recurring clients get a consistent routine and a space that never falls behind.
What are your hours?
We are open Monday to Friday, 8 AM to 5 PM. If you need something outside those hours, especially for commercial spaces, ask us and we will do our best to accommodate you.
What if I need to reschedule?
Life happens. Just let us know as early as you can and we will find a new time that works.
During your clean
Do I need to be home during the cleaning?
No. Many of our clients are at work while we clean. You can let us in, leave a key or share access instructions, whatever you are most comfortable with.
Do you bring your own supplies?
We arrive ready to clean. If you prefer that we use particular products in your home, for example for allergies or special surfaces, just tell us and we will use them.
Are you pet-friendly?
Absolutely. We love pets. Let us know who lives with you and anything we should keep in mind, such as doors to keep closed.
What is the difference between a regular clean and a deep clean?
A regular clean keeps a space fresh. A deep clean goes further: baseboards by hand, grout, switches, vents, fixtures and built-up grime. See the full lists on our services page.
What if I am not happy with something?
Tell us. Bella takes pride in every clean, and if something was missed we want to know so we can make it right.
Commercial and moving
What kinds of businesses do you clean?
Offices, retail shops, studios, clinics and other small to mid-sized commercial spaces in Sudbury. Tell us about your space and we will build a plan around it.
Can you clean outside of business hours?
Yes. We can schedule commercial cleaning before you open or after you close, so your team and customers are never disrupted.
When should I book a move out clean?
As soon as you know your moving date. Ideally we clean after your belongings are out, so we can reach every cupboard, closet and corner.
Do you clean inside appliances and cupboards?
For move in and move out cleans, inside cupboards and drawers are included, and inside the fridge and oven can be added on request.
Service area and jobs
Which areas do you serve?
We serve the city of Sudbury, including Downtown, New Sudbury, the South End, Minnow Lake, the Flour Mill, the West End and more. See the full list on our service area page.
Are you hiring?
We are always happy to hear from reliable, detail-oriented people. Use the Work with us form to tell us about yourself and your availability.
Still have a question?
Send us a message or give us a call. A real person will get back to you.